Cloud Security Incident Response Plan

1. Purpose and Scope

• Define systematic approach to security incidents
• Establish clear response protocols
• Minimize potential damage
• Ensure rapid, coordinated response

2. Incident Classification Levels

Severity Levels

• Level 1: Low Impact
• Level 2: Moderate Impact
• Level 3: High Impact
• Level 4: Critical Impact

3. Incident Response Workflow

[Incident Detection]
    |
    v
[Initial Assessment]
    |
    +--> [Triage]
    |        |
    |        +--> [Containment]
    |        +--> [Investigation]
    |
    v
[Mitigation Strategies]
    |
    v
[Recovery Process]
    |
    v
[Post-Incident Analysis]

4. Roles and Responsibilities

• Security Incident Response Team (SIRT)
• Executive Leadership
• IT Operations
• Legal Department
• Public Relations

5. Communication Protocols

• Internal Communication Channels
• External Stakeholder Notification
• Regulatory Reporting Requirements

6. Incident Response Playbooks

• Malware Infection
• Data Breach
• Network Intrusion
• Unauthorized Access
• Ransomware Attack

7. Technical Response Procedures

• Isolation of Affected Systems
• Evidence Preservation
• Forensic Analysis
• System Restoration
• Vulnerability Patching

8. Reporting and Documentation

• Incident Logging
• Detailed Forensic Reports
• Lessons Learned Documentation
• Continuous Improvement Recommendations